Return Policy

We offer 14 days return policy if your item arrives damaged, doesn’t match the listing description, not working, or wrong item.

Note– There are some items Sold as non-working or untested. these items are not returnable. The information is Stated on each listing. Do make sure you read all advert information and descriptions before purchase.

return policy

Return instruction


Send a Complaint

Also include pictures of the product that was delivered to return@weloveused.com as a means of evidence.


Return after Authorization

Once your claim is validated, we will provide information on the most suitable means of getting the item from you.


Track Return Status

We will send you a return tracking number, this will enable you to track the status of your return.


Get Resolution

As soon as we receive it, and all checked and confirmed as same item, all look right, we will refund immediately. And you will receive your refund within 48 hours

Please make sure all items to be returned are well Packed, to avoid damage along the way. If the item returned is used, damaged, missing parts, or damaged during return shipping because it wasn’t Packaged correctly, we might deduct from the refund to cover the loss in the item’s value.

In the case, the item arrived with a minor scratch or anything not listed on the item before purchase, and the buyer is happy to keep it, we can offer a partial refund and let you keep them

Misuse of returns Activity that is not allowed includes the following;

We will take action if you engage in any of the activity as described above like blocking buyer from never buying from us again and taking other actions.